Galaxy Note 9 battery overheats, smokes out, now subject of lawsuit

18 September, 2018, 11:45 | Author: Rickey Flowers
  • Samsung Galaxy phones

That seems to be the case yet again with the first report of a Galaxy Note 9 catching fire in NY, which could set of a chain of reports and claims, each of which can be true or not.

NY resident Diane Chung has filed lawsuit against Samsung after her Galaxy Note 9 caught fire, seeking a ban on the phone's sales, a report said.

Soon afterward, "she heard a whistling and screeching sound, and she noticed thick smoke" coming out of her bag.

She dropped the phone, "started smashing elevator buttons", and kicked the phone out of the elevator.

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As per the lawsuit, Chung placed the bag on the elevator floor, as she attempted to pull out her smoking Samsung phone, burning her fingers in the process.

Samsung sent out invitations Friday for an October 11 event to launch a new mobile device under its Galaxy line. We're talking about Samsung's latest flagship phablet: the highly rated Galaxy Note 9, which just went on sale last month. Chung complains that she suffered a traumatic experience, lost the contents of her bag and can no longer contact her clients. The issue, which the company says is the only one reported, has triggered memories of the battery explosions in dozens of Galaxy Note 7 devices. "We've instituted a water-based carbon cooling system that is unique to Samsung, in addition to the eight-step battery safety check we created", Beaumont said.

After the Galaxy Note7's fiasco, Samsung had stepped up efforts to prevent such situations from reoccurring. For its part, Samsung told the Post that it has "not received any reports of similar incidents involving a Galaxy Note 9 device and [is] investigating the matter". However, some devices that were marked safe also reported cases of fire.

The report brings back ill-fated memories of the Samsung Galaxy Note 7, which was infamously recalled twice and discontinued merely weeks after it was released due to its exploding battery.

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